Legal

Cookies and Privacy Statement
Information about cookies 
Most websites you visit will use cookies in order to improve web visitor experiences, by enabling a website to ‘remember’ you, either for the duration of your visit (using a ‘session cookie’) or for repeat visits (using a ‘persistent cookie’). 
Cookies make your website experience faster and easier. If a website doesn’t use cookies, it will think you are a new visitor every time you move to a new page on the site – for example, when you enter your login details and move to another page it won’t recognise you and it won’t be able to keep you logged in. 

What do we use cookies for? 
We use ‘session cookies’ to collect anonymous visitor statistics using Google Analytics. For further information on Google Analytics, please click here. Any of the information collected from your visit will help us understand who our visitors are and what their interests are.

If you do not wish to have these cookies stored on your computer, you can disable them from your browser settings. A Google Analytics Opt-Out Browser Add-on (BETA) is also available, which you can download to your PC. Click here to find out more about the Opt-Out Browser.


How do we protect information? 
All supplied personal data is held securely by Live Borders in house or hosted systems. All data is considered confidential and will not be shared with any other party.

We highly value your trust in Live Borders and therefore, we will duly and diligently safeguard and protect the privacy and confidentiality of your personal details, including your bank account details. This privacy policy applies to all of our services, whether accessed or made available online or through any other platform or device (hereafter collectively referred to as the "Website"). By accepting this privacy policy you consent to the processing of your personal data by Live Borders for the purposes specified below.

Why we process your personal data
Live Borders processes your personal data for the following purposes:

1) Processing your application for one of our membership schemes
2) Allowing you to book space in any of our classes or programmes
3) Enabling you to give feedback about services
4) Informing you about interesting offers (only with your consent).

We may also use your personal data to detect fraud and/or other illegal acts aimed at Live Borders.

Personal data collected by Live Borders
Live Borders collects the following personal data including: your name, address, email address, telephone number, bank account details. This information is required to process your specific request.

Transfer to third parties
In accordance with the Data Protection Act 1998 Live Borders will not transfer your data to any third party.

Data processors
From time to time, we may use third party service providers as data processors for example, we may use a market research company to carry out customer research on our behalf. Processing by these third parties takes place under our instruction. These parties are bound by data processing agreements and confidentiality agreements.

Security
In accordance with the Data Protection Act, 1998 strict security procedures are observed within Live Borders to prevent personal data misuse and unauthorised access.

In order to protect and safeguard the personal data provided to us, we have implemented and use appropriate business systems and procedures. Furthermore, we have implemented and use security procedures and technical and physical restrictions for accessing and using personal information. Only authorised employees are permitted to access personal information for performing their duties in respect to our services.


Control over your personal data
You have the right to review the personal data you have stored with us. You can request your personal data by emailing us at: enquiries@liveborders.org.uk
Please write "Request personal data" as the subject line of your email.

If your personal data is incorrect we will change it at your request.
If you cancel your membership with Live Borders we will save your details for up to 18 months after the cancellation date. You can ask Live Borders to remove your personal data from its database by sending us an email to the aforementioned email address.

Contact
Live Borders is the data controller for the processing the personal data. Live Borders is a registered charity limited by guarantee. If you have any enquiries regards this Privacy & Cookie Statement please send them in writing to:
 

Live Borders
Melrose Road
Galashiels
TD1 2DU

Or email
enquiries@liveborders.org.uk


Changes to this statement
We are, at all times, entitled to change the way we use cookies and the way we collect, transmit and process the personal information and such other information as we may deem necessary. This statement may, therefore, be amended from time to time in order to reflect the latest changes.