Coronavirus

Covid-19 Safety Information at our venues and facilities.

In response to ensuring that all our customers and visitors are safe, we have put a number of measures in place. This includes:

  • Restricting visitor numbers
  • Having one way systems in place
  • Pre-booking of all tickets
  • Only accepting card payments in our shops
  • Providing hand washing and hand sanitisation facilities
  • Clear signage to enable social distancing is operating
  • Asking all visitors to wear a mask if visiting an indoor venue.

We also ask that everyone self- screens before visiting one of our facilities. This will ensure that we keep everyone safe and lessen the spread of the virus.

DO NOT VISIT IF: 

You have signs of a fever or a high temperature (Above 38c)
You have a persistent cough or respiratory problems
You have had contact with and possible source of the virus

If you have met any of the above criteria please follow the current government advice on self-isolating 

If you are safe to visit one of our facilities please do so and follow the guidance below and that of our team and signage within the facility:

  • Keep a distance of 2 metres between you and other people
  • Wash your hands regularly and thoroughly with soap and water or alcohol based hand sanitisers which is provided at sanitising stations within the facility
  • Avoid touching your face and hands If you need to cough or sneeze use a tissue and bin after use
  • Do not shake hands

We want you to enjoy your visit and help you to protect yourself and others 

Customer FAQs in the download panel to the right hand side of this page.

Update 3 July
An update from our CEO

Update at 29 May
An update from our CEO

Update at 10 April
An update from our CEO

Update at 19 March
Press release:
Live Borders announces steps taken to respond to COVID-19

Update at 18 March
Update from our CEO

Thank you to everyone for their patience and understanding: we are working hard to navigate a very fluid and ever changing situation around COVID-19.

There was a major development today, as the Scottish Government announced the closure of schools and nurseries. This has resulted in very difficult decisions having to be made.

The protection of staff and customers is at the forefront of our minds. To ensure the wellbeing of all, we have undertaken measures as outlined below.

  • As of close of play on Friday 20 March, all of our venues will be closed to the public.
  • All memberships and direct debits will be frozen and no money collected unless we are instructed otherwise.
  • We will share virtual and digital offers across our sports, leisure, culture and health offerings
  • There will be no lessons, events or activity camps – we will be in touch with those who have booked

We appreciate these are difficult times for all and we ask customers to please bear with us. FAQs will follow, as we work to address all customer concerns as effectively and efficiently as we can.

Thank you and stay safe
Ewan Jackson
Chief Executive Officer, Live Borders