Bringing you and our library books together
Connect & Collect Service
Exciting News! Our services are changing with a second Mobile Library route starting on Monday 4 October!
This means that your Connect & Collect pickup point will now be part of the Mobile Library service, dates and times are for these new Connect & Collect pickup points are available HERE and for more information about our Mobile Library click HERE
We know how much you have missed having a book in your hands, and of course, we appreciate that you may have some books to return to us. For more information on our library opening times, you can find them HERE.
Connect & Collect lets you order books through the Live Borders Libraries Online Catalogue, or over the phone, and then pick them up from our various pick up points. The pick up points are designated areas over the Borders and will either be our van or the library building.
It has always been free to join our library and we won’t be charging you to make a reservation.
In order to make a reservation either online or over the phone, you will need your library login details. If you are not a member of our libraries, click HERE to sign up, it’s free and easy to join us.
How it works
Our library staff love books and know our catalogue inside out, and for this service, you can make your reservation over the phone if you don’t have access to a computer or smartphone.
To order books over the phone, simply call our Library HQ on 01750 726400 and you will get through to a member of our team, lines are open Monday to Friday 11:00 to 15:00.
Before you call, have a think about what kind of books you like to read, and have your membership card or membership number handy as you’ll need this.
When you have made your choices your librarian will let you know the details of how to collect your books when they are ready.
We will send you an email to let you know when your books are available to collect from our pick-up points. We will include a link in the email with information on where our various pick-up points will be for the coming weeks. If you ordered your books over the phone, you should get a call back with this information.
CLICK HERE to view the Connect & Collect pick up points.
When you get to our Connect & Collect pick-up point our friendly staff will process your books for you. If you have books to return to us just bring them along and our staff will deal with them on site.
Connect & Collect is a new way for us to get our books back out to you – but remember that our digital library includes eBooks and eAudiobooks are available via Borrow Box and newspapers and magazines from Pressreader – the apps make it simple to get books, magazines and news onto your phone, kindle fire, tablet or computer!
For further information on Connect & Connect please visit our Frequently Asked Questions guide on this page, or contact us.