Libraries across the Scottish Borders
Update – Thursday 17 September 2020
Here’s whats happening in the library service?
We are busy working behind the scenes to bring you the best possible library service amongst the current COVID-19 restrictions and most recent changes.
As with every part of Live Borders, we are opening up services using a phased, gradual and cautious approach. Everything we bring to you has to pass five rigorous tests focussing on customer safety, staff safety, a sustainable service model, customer demand and any alternative provision we can provide. As a charity, this year has been challenging for us, but we are doing everything we can to get you back.
Many of our library team have been away from the service on furlough for a number of months and this slow and steady restart means we can support everyone to return to the service.
We want to make sure that as many of your library needs are met by a new, more responsive and personal library offering. Over the next few weeks we will begin to bring you this service but as with most things right now there will be some changes.
Galashiels Library will open on Wednesday 30 September, running a pilot model of how our libraries may be able to work going into the future. This will be focussed around you booking to visit, and receiving a much wider range of personal services if required, or simply being able to spend time in a safe and relaxed environment choosing your books.
More information on Galashiels library opening will be with you in the next few days, and during October we will be learning from our staff and members to then help with our future plans for the service.
On top of opening Galashiels Library we will be continuing to run and grow our Connect & Collect service. This service is proving really popular and you can reserve books online or over the phone with our library and information assistants, then pop to the van to collect them.
We will also be releasing details soon around the restart of our Mobile Library service, and bringing back the ability to browse in a number of locations in and around the community, which we know has been sorely missed.
As we gradually restart our libraries service we are always happy to receive feedback, and are striving to bring you the best service possible in the current situation. We feel one of the key benefits of the libraries is the personal connections and the relationships built up with staff – this is what we are aiming to bring back to you either in person or over the phone.
We understand there will be concerns in our communities around the reopening of libraries, but ask you to bear with us at this time as we use this situation to learn and bring you a better, stronger library service that is sustainable into the future.
The Library team
Join our libraries for free – it’s easy! Join today!
Our libraries serve every member of the public living, working or studying in the Scottish Borders.
While our doors may be closed we have plenty of online resources for our members with free eAudiobooks, eBooks, eComics and eMagazines, all FREE and all available here
Our service provides:
- Free borrowing for books, DVDs, eBooks, eAudiobooks, eComics and eMagazines
- Free access to computers and the internet
- Courses and activities for all ages
- Local business and tourist information
- Reading and writing groups
- Local studies
- Foreign language readers
- Job searching
We offer a range of facilities including printing, photocopying, scanning and faxing. Please visit the individual library pages for details and refer to the price list. Our staff are always happy to help so drop into your local library to see what’s on offer.
Our libraries are located throughout the region. Contact details and locations of each are on the library’s individual page.
Mobile libraries routes vary and the latest timetable of these visits can be found online.
Find out more about the library app with our handy leaflet here.