Connect and Collect Banner 2000 x 410

Bringing you and our library books back together

Connect & Collect Service

Please note, while you can still reserve books with the Connect & Collect library service, the current Level 4 restrictions mean that there can be no new book collections until restrictions are reduced. You will be notified when your book selection is available when restrictions allow.

All books currently on loan have the lending date extended to when our service returns.  Please do not attempt to return books currently.  

Connect and Collect is a new service from Live Borders that will bring you and our library books back together.

CLICK HERE to view the Connect & Collect pick up points.

We know how much you have missed having a book in your hands, and of course, we appreciate that you may have some books to return to us. 

This new service lets you order books through the Live Borders Libraries online catalogue, or over the phone, and then pick them up from our mobile library.  It has always been free to join our library and we won’t be charging you to make a reservation. 

In order to make a reservation either online or over the phone, you will need your library login details.  If you are not a member of our libraries, CLICK HERE to sign up, it’s free and easy to join us. 

The simplest way to search for books to borrow is in our library catalogue here or with our Iguana Library App.  You can download the app directly to your Android, Apple or Windows device. 

How it works

Our library staff love books and know our catalogue inside out, and for this special new service, you can make your reservation over the phone if you don’t have access to a computer or smartphone.

To order books over the phone, simply call our Library HQ on 01750 726400 and you will get through to a member of our team, lines are open Monday to Friday 11:00 to 15:00.

Before you call, have a think about what kind of books you like to read, and have your membership card or membership number handy as you’ll need this. 

When you have made your choices your librarian will let you know the details of how to collect your books when they are ready. 

We will send you an email to let you know when your books are available to collect from our mobile library. We will include a link in the email with information on where the mobile library will be for the coming weeks.  If you ordered your books over the phone, you should get a call back with this information. 

CLICK HERE to view the Connect & Collect pick up points.

When you get to our Connect & Collect library van, you’ll see that our friendly driver will have set up a table for all the books that are to be collected on that day. Your books will be in a bag with your name and postcode on it. Just pick up your books and head off – this means that we can all follow social distancing and keep contact to a minimum. 

If you have books to return to us, bring them along and just pop them into our Returns Box – we’ll update your records once the books have been taken back to our Library HQ. 

Connect and Collect is a new way for us to get our books back out to you – but remember that our digital library includes eBooks and eAudiobooks, eMagazines and eComics. Our RB Digital and Borrow Box apps make it simple to get books and stories onto your phone, kindle, tablet or computer 

For further information on Connect & Connect please visit our Frequently Asked Questions guide on this page, or contact us.