Customer Survey 2026

Your experience matters to us, and we’d love to know what you think.

We’re asking customers across the region to share their experiences of Live Borders. What are we doing well? Where could we improve? And what matters most to you?

Your feedback will help us understand what our customers need and inform how we develop our services in the future.

Your feedback can make a difference

We want to listen regularly, understand how experiences are changing and use what you tell us to help shape our services.

Whether you use Live Borders every week, occasionally, or haven’t visited for a while, we’d like to hear from you.