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Accessing Hawick Museum

Hawick Museum is a four-star tourist attraction located in the town of Hawick, in the Scottish Borders.

Please see our Accessibility Guide HERE for information on accessibility to Hawick Museum or see below a brief summary. We have developed a Visual Guide to help prepare you for your visit HERE.

The collection is housed in an 18th century mansion and due to the nature of this building much of the upper floor is inaccessible to those with mobility impairments. A digital tour of the permanent displays in available on the ground floor.

ASSISTANCE DOGS

We welcome guide dogs, hearing dogs and other recognised assistance dogs. ID Badge must be shown.

PARKING

There are two free car-parks within ten minutes of the museum through Wilton Lodge Park. There are four parking spaces for ‘disabled badge holders only’ directly outside the museum.

PEOPLE WITH REDUCED MOBILITY

There is lift access to the Scott Gallery and a touch screen interactive display for viewing our permanent exhibitions which are otherwise accessible via steps only. There is an accessible toilet on the ground floor.

ACCESS FOR BUGGIES

Buggies are welcomed in the museum. We have baby changing facilities in the accessible toilet.

PEOPLE WHO ARE VISUALLY IMPAIRED

Registered guide dogs are welcomed in the museum.

PEOPLE WHO ARE HEARING IMPAIRED

We have a hearing loop available at the welcome desk and we also welcome hearing dogs.

PEOPLE WITH AUTISM OR ANXIETY ABOUT VISITING

We have developed a visual guide to help prepare you for your visit HERE. It has pictures and information about the museum and what to expect when you visit.

If we have not covered your accessibility requirements contact us and we’ll be happy to discuss your needs, offering assistance, where we can. Call us on 01450 364 747 or email museums@liveborders1.org.uk.